Returns + Exchanges

 

Returns

If you are not satisfied with your order, we are happy to offer free returns within 14 days of receiving it.

All returns must not be damaged in any way.

Please email howdy@pretti.cool with your order number and what you'd like to return. We will respond within 1-3 business days with a return shipping label. Once we have received your returned item, we will issue a refund.

Exchanges

If you would like to exchange part or all of your order, contact us at howdy@pretti.cool, and we will be in touch within 1-3 business days. In your email, please include which items you would like to exchange.